Making a Personal Injury Claim: Your Complete Guide

personal injury law

Accidents can happen anytime and anywhere. If you become a victim of an accident that results in harm or injury to the body, mind, or emotions, you can pursue a personal injury claim.

If you are involved in an accident, it is important to try and gather detailed information and substantial evidence to give you the best chances of a successful personal injury claim. Here is a guide on the things you need to keep in mind:

Step 1: Ensure everyone’s safety

The safety of yourself and the people around you should be the top priority when an accident occurs. Call an ambulance via 999 immediately or ask someone else to call them for you. If the situation is not too serious, but you still want to seek medical advice, you can call the NHS non-emergency hotline 111.

Step 2: Look for any witnesses

A personal injury claim should be well-supported. If you get involved in a road accident, you might need to ask people around the accident scene to serve as your witnesses. All you need to do is to get their contact information. If you cannot do it personally, ask someone else to do it for you. Every information they have that can act as evidence for your case would be helpful for your personal injury claim, especially if you are the victim of the situation.

Step 3: Find other pieces of evidence

Take a photo of the damage to your vehicle at the scene, or a picture of the hazard at work which caused you the injury, if you can. You can also secure a copy of the CCTV footage if there are any cameras nearby. A disputed personal injury claim can rely heavily on different types of evidence, so you need to find and keep as much evidence as possible.

Step 4: Take note of everything that happened

In situations wherein there are no other witnesses besides yourself, you need to remember all details of the incident. Write them down to make sure you do not forget the important information. Take note of the place, the time, the car and its plate number if it is a road accident, the description of the person who caused your accident, what happened, what kind of injury you suffered from, and everything else you should remember from that scene.

Step 5: Seek professional assistance

Now that you have secured all the information and evidence you need, it is time for you to ask for legal assistance. Consider asking for a “No Win, No Fee” legal assistance if the accident you were involved in was due to someone else’s negligence. This type of arrangement is often offered for personal injury claims, and you will only pay for the service if the personal injury claim is successful.

Upon having your legal team gather and validate all the information you have provided, they may ask you to do the following:

  • Have a checkup with a doctor to gather medical evidence on the severity of your injury evidence from a professional
  • Observe and take note of how your injury symptoms progress daily

After that, they will assess the potential success of your case and contact the other party’s insurers to submit your claim.


Being involved in an accident and getting injured can be a traumatic experience. As a victim, you have the right to compensation. A personal injury claim can help you with that, but the evidence is necessary to secure it. Stay alert and be mindful of what you need to do in case an accident happens. If you think you need help, your legal team can always assist you.

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